If your business is serious about customer service, Salesforce Service Cloud is the way to go. You will have various consumers raising problems and inquiries regularly, regardless of whether you are in the B2C or B2B domain. Your service agents will get these tickets. Salesforce Service Cloud assists you in efficiently tracking and resolving these problems. This is not the only approach to improving the consumer experience. Let’s take a closer look at how Salesforce Service Cloud is making an impression.