Get Salesforce Experience Cloud Services

Experience Cloud was erstwhile known as Salesforce Community Cloud, Salesforce Experience Cloud and Salesforce Communities refer to the same platform, but there has been a rebranding and enhancement of features.

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Salesforce Experience Cloud is a versatile tool that helps Salesforce customers reach their customers via digital spaces. Any organization or business can build digital experiences with Experience Cloud by using no-code, low-code, and pro-code tools. Users can create experiences such as marketing sites, corporate sites, customer account portals, partner portals, communities, and mobile apps.

4 Key Experience Cloud Solutions

Experience Cloud integrates all Salesforce apps and competencies under one roof, together with sales, marketing, customer help, analytics, advertising, and content management.

Partner Relationship Management
Content Management
Customer Service
B2B Commerce

Grow Your Business With The Experience Cloud

Experience cloud, is a tool that enables companies to provide extraordinary and individualized customer experiences.

Reduce the loss rate of existing customers

It is critical for any business to use a recurring revenue model. A sure-fire way to reduce that churn is to engage with clients on a regular basis; Experience Cloud salesforce gives you a portal with which to do that. Allow customers to interact with real-time data, exposing only the actions, records, objects, and fields you want them to see.

Act as a self-help customer support tool

It can act as a self-help customer support tool. Users can search your portal for solutions to problems, use it as a knowledge base, and even source answers from other community users. You’ll see significant improvements in service metrics, such as increased first-contact resolutions, decreased average handle time, and lower call and chat volumes.

Engage Employees remotely

It’s more important than ever to engage employees in a post-pandemic workplace. Using Salesforce Experience Cloud aka sfdc community cloud as a portal, your employees can connect with HR and collaborate on workflows that do not require traditional CRM functionality.

Easier to manage the lead generation and sales

Salesforce Experience Cloud makes it much easier to manage the lead generation and sales process. Onboard, recruit, train, and support your partners with user-friendly features and tools built into your Salesforce portal.

Benefits Of Experience Cloud

For any business need or use case, Salesforce Experience Cloud is extremely flexible.

Security
Users Take Control
Brand Experience
Flexibility and easy customization

Various experiences with cloud solutions with no coding
Effective business management
Third-party app integration

Experience Cloud & Community Cloud

Experience Cloud is a digital experience platform that helps companies and businesses quickly build connected digital experiences for their partners, customers and employees. Experience Cloud enables companies to build content in one place and deliver it anywhere; websites, portals, mobile apps, and storefronts.

Community Cloud – salesforce communities development commodes a forum where people interact. Now Salesforce has provided a way to create sites and digital experiences, and for this reason, Community Cloud is now called Experience Cloud.

What Our Clients Say

what our clients Say

Marketing Cloud
“Deligence team is very responsive and always open to discuss the progress of the project. Very happy with the results.”

Aurelio, Canada

API work via Salesforce APEX
“I had the pleasure of working with Deligence Technology on a short-term custom API project. They delivered our project on time and on budget. Overall, we would definitely hire again.”

Derik Belair, Ontario, Canada