Get Salesforce Experience Cloud Services

Get Salesforce Experience Cloud Services

Salesforce announced Experience Cloud In 2020, This Digital Experience Platform is built on the Customer360 platform. But what is Salesforce Experience Cloud, and why does it appear really familiar?

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Experience Cloud is a versatile tool that helps Salesforce customers reach their customers via digital spaces. Any organization or business can build digital experiences with Experience Cloud by using no-code, low-code, and pro-code tools. Users can create experiences such as marketing sites, corporate sites, customer account portals, partner portals, communities, and mobile apps.

4 Key Experience Cloud Salesforce Solutions

4 Key Experience Cloud Salesforce Solutions

Salesforce Experience Cloud integrates all Salesforce apps and competencies under one roof, together with sales, marketing, customer help, analytics, advertising, and content management.

  • Partner Relationship Management

  • Content Management

  • Customer Service

  • B2B Commerce

Grow Your Business With The Salesforce Experience Cloud

Grow Your Business With The Salesforce Experience Cloud

Salesforce experience cloud, formerly known as the community cloud, is a tool that enables companies to provide extraordinary and individualized customer experiences.

  • Reduce the loss rate of existing customers

It is critical for any business to use a recurring revenue model. A sure-fire way to reduce that churn is to engage with clients on a regular basis; Salesforce Experience Cloud gives you a portal with which to do that. Allow customers to interact with real-time data, exposing only the actions, records, objects, and fields you want them to see.

  • Act as a self-help customer support tool

It can act as a self-help customer support tool. Users can search your portal for solutions to problems, use it as a knowledge base, and even source answers from other community users. You’ll see significant improvements in service metrics, such as increased first-contact resolutions, decreased average handle time, and lower call and chat volumes.

  • Engage Employees remotely

It’s more important than ever to engage employees in a post-pandemic workplace. Using Salesforce Experience Cloud as a portal, your employees can connect with HR and collaborate on workflows that do not require traditional CRM functionality.

  • Easier to manage the lead generation and sales

Salesforce Experience Cloud makes it much easier to manage the lead generation and sales process. Onboard, recruit, train, and support your partners with user-friendly features and tools built into your Salesforce portal.

Benefits Of Salesforce Experience Cloud

Benefits Of Salesforce Experience Cloud

For any business need or use case, Salesforce Experience Cloud is extremely flexible.

  • Security

  • Users Take Control

  • Brand Experience

  • Flexibility and easy customization

  • Various experiences with cloud solutions with no coding

  • Effective business management

  • Third-party app integration

Experience Cloud & Community Cloud

Experience Cloud & Community Cloud

Experience Cloud is a digital experience platform that helps companies and businesses quickly build connected digital experiences for their partners, customers and employees. Experience Cloud enables companies to build content in one place and deliver it anywhere; websites, portals, mobile apps, and storefronts.

Community Cloud – community primarily commodes a forum where people interact. Now Salesforce has provided a way to create sites and digital experiences, and for this reason, Community Cloud is now called Experience Cloud.

Our Work

Our Work

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What Our Clients Say

what our clients Say

Marketing Cloud
“Deligence team is very responsive and always open to discuss the progress of the project. Very happy with the results.”

Aurelio, Canada

API work via Salesforce APEX
“I had the pleasure of working with Deligence Technology on a short-term custom API project. They delivered our project on time and on budget. Overall, we would definitely hire again.”

Derik Belair, Ontario, Canada

Pardot landing pages
“Expert professionals. They completed the task in a very timely manner.”

Aurelio, Canada