What is Service Cloud?
Service Cloud is built on Salesforce Customer 360, giving you a 360-degree view of your customers and enabling you to deliver smarter, faster, and more personalized service.
In addition to being a pioneer in cloud-based sales force automation, Salesforce is the recognized leader in CRM customer engagement. With Service Cloud, you can automate service processes, streamline workflows, and surface key articles, topics, and experts to transform the agent experience. Connecting one-to-one with every customer, across multiple channels, and on any device, was never easier.
Benefits of Service Cloud
Supercharge your agent productivity and improve customer satisfaction by an average of 45% with Service Cloud Lightning, the world’s #1 customer service platform.
Get everything — and every expert — you need, all in one place. Provide industry-leading support. Solve problems fast. And give your customers an all-digital, end-to-end experience they will love with Service Cloud.
Services Offered by Deligence Technologies
Deligence Technologies is Salesforce Consulting Partner. We are also Salesforce Managed Service Provider (MSP) Partner. Our team includes Service Cloud Consultant certified members.