Your Privacy Matters: Learn what data we collect and how we keep it safe.
This Privacy Policy explains how Deligence Technologies Inc. collects, uses, and protects personal information when you visit www.deligence.com, contact us, or use our services. Client project data may be covered by separate contracts.
Information We Collect
1.1 Information You Provide Directly
Depending on how you interact with us, we may collect the following categories of information.
When you submit an inquiry, schedule a consultation, apply for a position, communicate with us, or otherwise provide information through the Website, we may collect:
Your name
Business or company name
Email address
Telephone number
Job title or professional information
Information about your project, business requirements, or technology needs
Communications you send to us
Documents or attachments you voluntarily provide
Information submitted as part of a job application
Any other information you choose to provide
Please do not submit confidential, sensitive, or regulated information through a general Website contact form unless specifically requested by Deligence.
1.2 Information Collected Automatically
When you access the Website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Approximate geographic location derived from your IP address
Referring website, Website interaction and performance information
Pages Viewed
Date and time of visits
Time spent on pages
Links or buttons clicked
This information may be collected through server logs, cookies, analytics technologies, and similar tools.
1.3 Cookies and Similar Technologies
We may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage, improve performance, and measure the effectiveness of our content and marketing.
Cookies may include:
Strictly necessary cookies
Functional cookies
Analytics cookies
Performance cookies
Marketing or advertising cookies, where used
Additional information is available in our Cookie Policy. Where required by law, non-essential cookies will be used only after receiving the appropriate consent.
How We Use Your Information
2.1 How We Use Personal Information
We may use personal information to:
Operate, maintain, secure, and improve our Website
Respond to inquiries and consultation requests
Understand your project or business requirements
Prepare proposals, estimates, or potential project recommendations
Communicate about our services
Provide requested products or services
Manage client and prospective-client relationships
Schedule meetings and consultations
Provide customer or technical support
Improve our AI, automation, software, and technology services
Analyze Website usage and performance
Detect fraud, misuse, security incidents, or technical problems
Maintain business and administrative records
Recruit and evaluate job applicants
Comply with legal and regulatory obligations
Establish, exercise, or defend legal claims
Where permitted by applicable law, we may also send business or marketing communications that we believe may be relevant to you. You may unsubscribe from marketing communications at any time using the unsubscribe method included in the communication or by contacting us.
2.2 Legal Bases for Processing
Where applicable data protection laws require us to identify a legal basis for processing personal information, we may rely on:
Your consent
Performance of a contract or steps taken before entering into a contract
Our legitimate business interests, provided those interests are not overridden by your rights
Compliance with legal obligations
Protection of our legal rights or the rights of others
You may withdraw consent where processing is based on consent, subject to applicable legal or contractual restrictions.
2.3 AI and Automation Technologies
Deligence provides services involving artificial intelligence, workflow automation, data integrations, and custom software.Information submitted through the general Website may be used to assess potential project requirements or determine how our services could assist your organization.
We do not recommend submitting proprietary datasets, confidential business records, personal health information, financial credentials, passwords, private keys, or similarly sensitive information through general Website forms.Processing of data within a client AI, automation, or software project is subject to the relevant client agreement and project-specific security and privacy requirements.
2.4 Employment Applications
If you apply for a position with Deligence, we may collect information such as your contact details, resume, employment history, education, professional qualifications, portfolio information, and other information relevant to recruitment. We use this information to evaluate applications, communicate with candidates, conduct recruitment activities, and meet legal or administrative requirements.
How We Share and Transfer Information
3.1 Analytics & Third Parties Services
We may use third-party technology and service providers to support the operation of our Website and business.
These providers may assist with activities such as:
Website hosting
Website analytics
Customer relationship management
Scheduling
Email communications
Cloud infrastructure
Security and fraud prevention
Form processing
Business automation
Recruitment
Marketing
These providers may process information on our behalf according to their own privacy practices and our contractual arrangements with them.We encourage you to review the privacy policies of third-party services you choose to interact with.
3.2 How We Share Information
We do not sell personal information in the ordinary meaning of the term.We may disclose information to:
Service Providers : Trusted providers that perform services on our behalf, such as hosting, analytics, communication, cloud, CRM, scheduling, security, recruitment, and technical service providers.
Professional Advisers : Lawyers, accountants, insurers, auditors, consultants, or other professional advisers where reasonably necessary.
Business Transactions : If Deligence is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be disclosed as part of that transaction, subject to appropriate confidentiality requirements.
Legal Requirements : We may disclose information when we reasonably believe disclosure is required to:
Comply with applicable law or legal process
Respond to lawful government requests
Protect our rights or property
Investigate suspected fraud or security issues
Protect the safety or rights of Deligence, our clients, Website visitors, or others
3.3 International Data Transfers
Deligence works with clients, partners, personnel, and technology providers in multiple jurisdictions.As a result, personal information may be processed or stored outside your province, state, or country of residence.
Where required by applicable law, we take reasonable steps to ensure that international transfers of personal information are subject to appropriate safeguards.Information stored in another jurisdiction may be accessible to courts, law-enforcement authorities, or government agencies under the laws of that jurisdiction.
3.4 External Links
Our Website may contain links to third-party websites, applications, or services.Deligence is not responsible for the content, security, or privacy practices of third-party services.We recommend reviewing the privacy policies of any third-party service you visit.
Data Retention and Security
4.1 Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Respond to inquiries
Maintain business relationships
Fulfill contractual obligations
Maintain appropriate business records
Meet legal, tax, accounting, or regulatory requirements
Resolve disputes
Enforce agreements
Retention periods may vary depending on the type of information, the reason it was collected, contractual requirements, and applicable law.When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
4.2 Security
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction. However, no Internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. You are responsible for using appropriate precautions when transmitting sensitive information electronically.
Your Privacy Rights
5.1 Your Privacy Rights
Depending on where you live, applicable law may provide you with rights regarding your personal information.These may include the right to:
Request access to personal information
Request correction of inaccurate information
Request deletion of personal information
Withdraw consent
Object to or restrict certain processing
Request portability of certain information
Ask how personal information has been used or disclosed
Opt out of certain marketing communications
Lodge a complaint with an applicable privacy regulator
These rights are subject to applicable legal exceptions.We may request information necessary to verify your identity before responding to a privacy request.
5.2 Canadian Privacy Rights
Where applicable, Deligence handles personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and applicable provincial privacy requirements. Canadian residents may contact us regarding access, correction, consent, or other questions concerning the handling of their personal information.
5.3 European Economic Area and United Kingdom
Where the General Data Protection Regulation (“GDPR”), UK GDPR, or similar European privacy law applies, individuals may have rights including:
Access
Rectification
Erasure
Restriction of processing
Objection to processing
Data portability
Withdrawal of consent
Complaint to a supervisory authority
The availability of these rights depends on the circumstances and applicable law.
5.4 California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act and California Privacy Rights Act (“CCPA/CPRA”), depending on whether those laws apply to Deligence's activities.Potential rights may include:
The right to know what categories of personal information are collected
The right to access certain personal information
The right to request deletion
The right to correct inaccurate information
The right to know the categories of third parties to whom information is disclosed
The right to opt out of certain sales or sharing of personal information where applicable
The right not to receive discriminatory treatment for exercising privacy rights
Deligence does not sell personal information in exchange for monetary consideration.If our practices change, we will update this Privacy Policy and provide any legally required opt-out mechanisms.
Children's Privacy and Policy Updates
6.1 Children's Privacy
The Website and Deligence's business services are intended for businesses and adults and are not directed to children.We do not knowingly collect personal information from children under 13 through the Website.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review and, where appropriate, delete the information.
6.2 Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our Website, services, technologies, legal requirements, or privacy practices. The revised version will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.
Contact Us
7.1 Contact Us
For questions, concerns, or privacy requests, please contact: Deligence Technologies Inc.
1 King Street West, Suite 4800 Toronto, Ontario M5H 1A1 Canada Phone: +1 289 772 7883
You may also contact us through the contact information or contact form available at: www.deligence.com/contact